Privacy Policy — aed67 Online Casino

1 Data We Collect

aed67 collects personal data through several channels: directly from you when you register an account or contact support; automatically through your use of the platform; and from third-party service providers such as payment processors and identity verification partners. The categories of data we collect are set out below.

1.1 Registration and Identity Data

When you create an aed67 account, we collect the following information:

• Full legal name as it appears on your government-issued ID
• Date of birth (for age verification purposes)
• Residential address, including city and postal area within Bangladesh
• Email address and mobile phone number
• Username and hashed password
• Nationality and country of residence

1.2 Identity Verification (KYC) Documents

As part of our Know Your Customer (KYC) obligations, aed67 may request copies of one or more of the following documents before processing your first withdrawal or where a verification review is triggered:

• Bangladesh National Identity Card (NID)
• Valid passport
• Government-issued photo ID or driving licence
• Proof of address (utility bill, bank statement dated within 90 days)
• Proof of payment method ownership (screenshot of bKash or Nagad account screen)

KYC documents are stored securely and accessed only by authorised compliance personnel. They are not used for any purpose other than identity and age verification and anti-money-laundering (AML) checks.

1.3 Financial and Transaction Data

aed67 records all deposit and withdrawal transactions, including the payment method used (for example, bKash, Nagad, Rocket, Visa, or Mastercard), the transaction amount in BDT, the date and time of each transaction, and the transaction reference number provided by your MFS provider or card issuer. aed67 does not store full card numbers or bKash PINs — these are handled exclusively by the relevant payment processor under their own security standards.

1.4 Gameplay and Betting Activity Data

We collect records of all gaming sessions, including the games played, bet amounts placed, outcomes, session duration, and wagering history. This data is used for account management, bonus processing, responsible gaming monitoring, and fraud prevention. Gameplay data may also be shared in anonymised aggregate form with game providers for technical and product improvement purposes.

1.5 Technical and Device Data

When you access aed67 via a web browser or mobile device, we automatically collect certain technical information, including:

• IP address and approximate geolocation (country and city level)
• Browser type and version
• Operating system and device type
• Referring URL and pages visited within aed67
• Session timestamps and duration

This technical data is used for security monitoring, fraud detection, platform optimisation, and ensuring compliance with geographic eligibility requirements.

1.6 Communications Data

If you contact the aed67 support team via live chat, email, or any other channel, we retain records of those communications including the content of messages, timestamps, and the support agent involved. This data is used for quality assurance, complaint resolution, and training purposes.

2 How We Use Your Data

aed67 processes your personal data only where a lawful basis exists for doing so. The primary lawful bases we rely on are: (a) performance of a contract — your account agreement requires certain data processing to deliver the services you have signed up for; (b) legal obligation — we are required to perform identity verification, retain transaction records, and conduct AML checks under applicable regulations; and (c) legitimate interests — we have a legitimate interest in preventing fraud, maintaining platform security, and improving the quality of our services.

2.1 Marketing Communications

aed67 will only send you promotional emails or SMS notifications if you have explicitly opted in to receive them during registration or via your account settings. You may withdraw your consent to marketing communications at any time by updating your notification preferences in the account dashboard or by contacting support. Withdrawal of marketing consent does not affect the processing of data necessary for contract performance or legal compliance.

3 Cookies and Tracking Technologies

aed67 uses cookies and similar tracking technologies (such as local storage and session tokens) to operate and improve the platform. A cookie is a small text file stored on your device by your web browser when you visit a website. Cookies allow aed67 to recognise returning users, maintain login sessions, remember language and display preferences, and analyse how the platform is used.

3.1 Types of Cookies Used

• Strictly Necessary Cookies: These are essential for the platform to function. They enable secure login sessions, maintain your account state during a browsing session, and facilitate the cashier and game-loading functions. These cookies cannot be disabled without preventing the platform from working correctly.
• Functional Cookies: These remember your preferences, such as display settings, language selection, and whether you have acknowledged any platform notices. They improve your experience but are not essential to core functionality.
• Analytics Cookies: aed67 uses anonymised analytics data to understand how players navigate the site — which pages are visited most frequently, where users encounter errors, and how long sessions typically last. This data is aggregated and does not identify individual players.
• Security Cookies: These cookies assist with fraud detection and platform security by identifying unusual session behaviour, such as login attempts from multiple geographic locations within a short time window.

3.2 Managing Cookies

You can manage or disable non-essential cookies through your web browser settings. Please note that disabling strictly necessary cookies will prevent you from logging in to your aed67 account or using the cashier. Instructions for managing cookies in popular browsers (Chrome, Firefox, Safari, Edge) are available via those browsers' official help documentation. aed67 does not support third-party advertising cookies or cross-site tracking cookies.

4 Data Sharing and Third Parties

aed67 does not sell or rent your personal data to any third party. We share personal data only where it is strictly necessary to deliver the platform services or to comply with a legal obligation. The categories of third parties with whom we may share your data are described below.

4.1 Payment Service Providers

To process your deposits and withdrawals, aed67 shares necessary transaction data with payment service providers including bKash, Nagad, Rocket, Upay, SureCash, and card processing networks (Visa, Mastercard). These providers receive only the minimum data necessary to execute a specific transaction and are contractually prohibited from using that data for any other purpose.

4.2 Identity Verification Partners

aed67 works with third-party KYC and AML screening services to verify the identity of players and screen against sanctions and politically exposed persons (PEP) lists. These partners process identity documents and biometric data (where applicable) on aed67's behalf under strict data processing agreements.

4.3 Game Software Providers

The games available on aed67 are provided by licensed third-party studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi, and others. These providers receive anonymised session and gameplay data necessary to render games and process in-game results. They do not receive your name, payment details, or contact information.

4.4 Legal and Regulatory Disclosure

aed67 may disclose your personal data to law enforcement authorities, regulatory bodies, or courts where required to do so by applicable law, court order, or official government request. In all such cases, aed67 will disclose only the minimum data required by the relevant legal instrument and will document such disclosures for internal records.

5 Data Security and Retention

aed67 applies a range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include, but are not limited to:

• TLS 1.2 / 1.3 encryption for all data in transit between client and server
• AES-256 encryption for sensitive data stored in our databases (including hashed passwords and KYC document references)
• Role-based access controls ensuring that only authorised personnel can access player account data
• Regular penetration testing and security audits of platform infrastructure
• Multi-factor authentication requirements for all internal staff with access to production systems
• Real-time anomaly detection and intrusion prevention systems

5.1 Data Retention Schedule

aed67 retains personal data for as long as your account remains active and for a defined period after account closure. The following retention periods apply:

Following the expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymised so that it can no longer be associated with any individual player.

5.2 Data Breach Notification

In the unlikely event of a personal data breach that poses a risk to your rights and freedoms, aed67 will notify affected players without undue delay via their registered email address, describing the nature of the breach, the categories of data affected, and the steps being taken to address the incident. aed67 will also notify the relevant authorities as required under applicable data protection regulations.

6 Your Privacy Rights

As an aed67 player, you hold a number of rights in relation to the personal data we hold about you. aed67 is committed to honouring these rights in a timely and transparent manner. To exercise any of the rights listed below, please contact the aed67 privacy team via the support live chat or the contact details provided in Section 8.

6.1 Right of Access

You have the right to request a copy of the personal data that aed67 holds about you. Upon receiving a verified access request, aed67 will provide a structured summary of the data held, the purposes for which it is processed, and the categories of third parties with whom it has been shared. Access requests will be responded to within 30 days of receipt.

6.2 Right to Rectification

If any personal data held about you by aed67 is inaccurate or incomplete, you have the right to request that it be corrected. Minor corrections (such as updating a phone number or email address) can be made directly within your account settings. Corrections to core identity data (name, date of birth) require submission of supporting documentation and are processed by the compliance team.

6.3 Right to Erasure

You may request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, or where you have withdrawn consent and no overriding legal basis for continued processing exists. aed67 will fulfil erasure requests to the maximum extent permitted by law. Please note that data subject to mandatory retention requirements (such as AML transaction records) cannot be erased until the applicable retention period has expired.

6.4 Right to Restrict Processing

In certain circumstances — for example, where you contest the accuracy of data we hold, or where you have objected to processing and we are assessing whether our legitimate interests override your rights — you may request that we restrict the processing of your personal data to storage only, pending resolution of the relevant issue.

6.5 Right to Object to Marketing

You have the right to object to the processing of your personal data for direct marketing purposes at any time. Upon receiving such an objection, aed67 will cease all marketing communications to you immediately. This right can be exercised via your account notification settings or by contacting support.

7 Minors and Age Verification

aed67 is strictly an adult platform. The collection and processing of personal data from individuals under the age of 18 is not permitted under any circumstances. aed67 takes the following measures to prevent minors from accessing the platform:

• Age confirmation is required at the point of registration. Players must confirm they are 18 years of age or older before an account can be created.
• aed67 may request age verification documentation (NID, passport) at any point during a player's use of the platform, not only at registration.
• Accounts where age cannot be confirmed to the required standard will be suspended pending verification and will be permanently closed if satisfactory documentation is not provided within the stipulated timeframe.
• Any balance held in an account that is closed due to confirmed underage access will be returned to the payment source after deducting any amounts generated through gameplay, which will be forfeited.

If a parent or guardian believes that a minor has created an aed67 account without their knowledge, they should contact the aed67 support team immediately via live chat. aed67 will investigate and close the account promptly upon confirmation of underage registration.

8 Contact and Complaints

If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or have a concern about how aed67 has handled your personal data, please contact us using the details below. aed67 takes all privacy enquiries seriously and will provide a substantive response within the timeframes described in Section 6.

8.1 Privacy Contact

• Support Email: [email protected]
• Live Chat: Available 24/7 via the aed67 platform
• WhatsApp (8AM–12AM BST): +880 1700-000000

Please note that all contact details above are provided as plain text for informational purposes. They are not clickable links. When emailing or messaging, please include your registered username and a description of your request so that we can handle it as efficiently as possible.

8.2 Complaints Procedure

If you are not satisfied with aed67's response to a privacy enquiry or rights request, you may escalate your complaint by submitting a formal written complaint to the aed67 compliance team at the support email address above, marked clearly as "Privacy Complaint — Formal Escalation". aed67 will acknowledge all formal complaints within 5 business days and provide a final response within 30 days. Where a complaint cannot be resolved to your satisfaction, you retain the right to seek redress through applicable legal channels in your jurisdiction.

8.3 Policy Updates

aed67 reserves the right to update this Privacy Policy at any time in response to changes in applicable law, regulatory guidance, platform features, or internal data processing practices. When material changes are made — particularly changes that affect how your data is used or shared — aed67 will notify registered players via a platform notification and/or email to the registered address. The effective date at the top of this page will be updated to reflect the date of the most recent revision. We encourage you to review the Privacy Policy periodically to stay informed of how aed67 protects your personal information.